Returns & Exchanges
We want you to be completely satisfied with your 360 Cookware purchase, which is why we offer a 90-day money-back guarantee on all our heirloom-quality products. If your cookware doesn't meet your culinary expectations, we will gladly process a return or exchange for items in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.
Pack With Care
Securely place the cookware in its original packaging to prevent damage during transit, ensuring all lids and accessories are included.
Receive Your Refund
After our warehouse team inspects the returned items, we will issue a full refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing